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Need Help?

Our team is at your service Mon-Fri, 8 a.m. to 5 p.m. to help with questions or booking issues.

1-888-647-4997

Need Help?

Our team is at your service Mon-Fri, 8 a.m. to 5 p.m. to help with questions or booking issues. Please call 1-888-647-4997

Who can use Northern Health Connections?

  • Northern residents who have to travel outside their home community for non-emergency health care. If you are travelling for an appointment, you will have to fill out an Appointment Verification Form.
  • Northern residents who need to get home after travelling by ambulance to another community.
  • People with mobility challenges. All buses are wheelchair/mobility accessible and include lifts and accessible washrooms.
  • Anyone 60 years or older.
  • A travel companion can travel with you if you need support - See the Companions page for details.
  • Compassion companion travel for immediate family who have to support family members who require health care services outside of their home community.

    **People with medical appointments, require the use of mobility lifts, and companions required to assist travel will receive priority for reservations**

Other requirements:

  • You must not need ongoing medical care during the trip.
  • You must have a valid BC CareCard or BC Services Card.
  • Passengers younger than 18 must travel with a companion who has written permission to travel with them, or a parent or legal guardian.
  • Passengers aged 18 and older must carry photo ID.
  • Companions must also carry photo ID.
  • You will be required to either complete an employment verification form, or provide a reason for travel.

Need Assistance?

Our team is at your service Mon-Fri, 8am-5pm to help you with your booking issues or answer any related questions.

1-888-647-4997