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About Us

Need Help?

Our team is at your service Mon-Fri, 8 a.m. to 5 p.m. to help with questions or booking issues.


Northern Health Connections is operated by Diversified Transportation Ltd. (DTL) a division of Pacific Western Transportation.

Our Buses

Northern Health Connections has a fleet of six coaches and five minibuses:

  • 44-seat highway coaches
  • 26-seat minibuses


Coaches have four wheelchair spaces, and minibuses have two. All coaches and minibuses have wheelchair lifts and tie-downs.

All coaches and some minibuses have wheelchair-accessible washrooms. Our coaches are the first in North America with this feature.  (Washrooms should be used only when the vehicle is stopped.)

Patients who use wheelchairs are encouraged to bring a companion on their trip (your companion’s ticket will cost the same as yours).

Northern Health is committed to accessibility, but please note that wheelchairs larger than 31” wide and 48” long cannot be accommodated.

For more information on accessibility and wheelchair washrooms, call 1-888-647-4997.

About Our Coaches

  • Seats 44
  • Room for up to four wheelchair passengers
  • Wheelchair-accessible washrooms (a first in North America) with baby-changing table
  • DVD player* and five overhead video screens
  • Overhead closed luggage compartments
  • Overhead LED reading light and driver-alert call button
  • Individual air-conditioning vents
  • 110V AC outlet at each seat for laptops and other needs
  • In-seat audio system offering a choice of three satellite radio stations*

*Please bring your own standard audio headset.

About Our Minibuses

  • Seats 26
  • Room for two wheelchair passengers
  • Our latest models have washrooms
  • DVD/VHS player* and five overhead video screens
  • Overhead luggage storage
  • Overhead reading lights and driver-alert pull cord
  • Satellite radio*

*Please bring your own standard audio headset.

Need Assistance?

Our team is at your service Mon-Fri, 8am-5pm to help you with your booking issues or answer any related questions.